Terms of service


These Terms of Service govern your access and use of the website https://maaticraftsl.shop operated by Maati Crafts, and all purchases of goods placed through our online store, including dresses, casual tops, shirt dresses, earrings, women’s blouses, bed quilts, shirts, women’s matching sets and other fashion and home‑textile merchandise. By browsing our website, accessing any site content, creating an account or completing an order checkout, you acknowledge that you have read, understood and accept all conditions laid down within these Terms of Service, alongside our Return & Refund Policy, Privacy Policy and Shipping Policy. All linked policies form a binding legal agreement between you and Maati Crafts. If you do not accept these terms, you must not use our website or place any orders.

Our Business Information

Maati Crafts Email: info@maaticraftsl.shop  Business Address: 5 FOLEY GARDENS, HEYWOOD, OL10 2LE, United Kingdom Official Website: https://maaticraftsl.shop These Terms are governed by the laws of England and Wales. Any consumer disputes will be subject to the jurisdiction of UK courts.

User Eligibility

You must be at least 18 years of age to place orders on this website. By submitting an order, you confirm you are legally competent to enter into binding purchase contracts. You agree to supply truthful, accurate and complete personal details for billing, shipping and contact purposes. You are solely responsible for maintaining the confidentiality of any customer‑account login credentials and for all activity carried out under your account. You may not use our website for fraudulent, unlawful or prohibited purposes.

Orders and Contract Formation

When you submit an order on our checkout page, this constitutes your offer to purchase selected goods. Receipt of your automated order‑confirmation email only confirms we have received your order request and does not represent contract acceptance. A binding sales contract comes into force once we dispatch your goods and send you a dispatch‑confirmation email.

We hold the right to decline or cancel orders for reasons including but not limited to product out‑of‑stock status, detected payment‑fraud risks, obvious pricing or product‑description errors, inability to fulfil delivery to your specified location, or violation of these Terms of Service. If we cancel your order before dispatch, we will issue a full refund to your original payment method without unnecessary delay.

All product offerings including dresses, accessories and home‑textile items are subject to availability without prior notice. We may impose reasonable purchase‑quantity limits for certain product lines.

Pricing, Tax and Payment

All product prices shown on https://maaticraftsl.shop are displayed in Pound Sterling where applicable and include applicable UK VAT. Delivery charges are clearly presented at checkout before you finalise your purchase. Payment will be processed at the moment you complete checkout via our authorised third‑party payment processors. We do not store full credit‑card or banking information on our own web servers.

We take reasonable steps to maintain correct pricing information. In the event of an obvious material pricing error shown on our website, we reserve the right to contact you to confirm whether you wish to proceed purchasing at the correct price or cancel your order fully. We are not obligated to honour manifestly incorrect misprinted prices. You are responsible for any import duties, customs fees or local taxes that may apply if goods are delivered outside the United Kingdom.

Product Descriptions and Images

We make every effort to present accurate photographs, descriptions, sizes and specifications for dresses, tops, earrings, quilts, women’s sets and all other merchandise. However, screen‑display differences may cause minor colour variations between digital images and actual physical goods. Slight manufacturing variances are not treated as product defects. We do not guarantee that screen colours will render exactly as the real‑world article.

Shipping, Delivery and Risk of Loss

Full shipping rules are defined within our separate Shipping Policy page accessible via our website footer. Risk of damage or loss for ordered goods transfers to you once the carrier has successfully handed over your parcel. Delivery timelines provided on the site are estimates and are not legally binding deadlines, unless explicitly stated otherwise.

Returns, Refunds and Cancellation

Your statutory consumer rights for cancellation, returns and refunds are governed by UK Consumer Rights Act 2015 and Consumer Contracts Regulations 2013. Full conditions are explained in our Return & Refund Policy. These Terms incorporate all provisions of that policy. Statutory consumer rights cannot be excluded or restricted by these Terms of Service. Unauthorised product returns sent to our business address will not be processed.

Intellectual Property

All content visible on https://maaticraftsl.shop including product photographs, text descriptions, logos, graphic designs, page layout and website‑source material is intellectual‑property property belonging to Maati Crafts or our licensed suppliers. You may not copy, reproduce, distribute, modify, resell or republish any website content for commercial gain without our explicit written permission. You may view pages and print copies solely for your personal non‑commercial reference.

You may submit product reviews, feedback or comments to our store. By submitting user‑generated‑content you grant Maati Crafts a non‑exclusive, royalty‑free worldwide licence to display, edit and publish your review content on our website and marketing channels. You warrant that any content you post is lawful, not defamatory and does not infringe third‑party copyright. We hold full discretion to remove inappropriate customer reviews at any time.

Prohibited Website Uses

You are forbidden to perform any of the following actions:

  • Use bots, scrapers or automated tools to harvest website data, pricing or product information.
  • Attempt to compromise website security, inject malicious code or disrupt site operation.
  • Submit false, fraudulent order or account information.
  • Reproduce or misuse our brand assets without written consent.
  • Violate any applicable local, national or international laws while accessing our store.

We may restrict or block your website access if we identify breach of these prohibitions.

Limitation of Liability

Maati Crafts shall not be liable for indirect, consequential, incidental or special damages arising out of your website use or product purchase, to the maximum extent permitted under UK consumer‑protection law. Nothing within these Terms seeks to exclude our legal liability for death or personal injury caused by our negligence, fraud, or for any matter that cannot be lawfully excluded under UK statute.

Our total aggregate liability toward you for any claim connected to your order will never exceed the total monetary amount you paid for that specific order.

Third‑Party Links

Our website may contain hyperlinks leading to external third‑party websites. We exercise no control and accept no responsibility for content, security or commercial practices operated by those external sites. Following third‑party links is entirely at your own risk.

Privacy and Personal‑Data Handling

Your personal‑information processing follows our full Privacy Policy published on our site. By using our store you consent to data‑handling practices described within that policy in compliance with UK‑GDPR.

Modifications to Terms of Service

We reserve the right to revise and update these Terms of Service periodically. Updated versions will be published on this page showing a new “Last Updated” date. Changes apply prospectively to orders placed after publication. Continued use of https://maaticraftsl.shop after updates means you accept the revised terms. Orders you already placed before modification remain governed by the Terms active at your original checkout time.

Severability

If any single clause within these Terms of Service is found invalid or unenforceable by a competent legal authority, the remaining clauses will stay fully valid and enforceable.

Contact for Terms‑Related Enquiries

If you hold questions regarding these Terms of Service, please reach out: Email: info@maaticraftsl.shop  Postal Address: 5 FOLEY GARDENS, HEYWOOD, OL10 2LE, United Kingdom Website: https://maaticraftsl.shop